Privacy Policy

Last Updated: 5th September 2023

Full Policy

Owner and Data Controller

KhmerAILab

Owner contact email: contact@khmerailab.com

Types of Data Collected

This Application collects certain Personal Data from its Users. The types of Personal Data collected include:

• Email address
• Language preferences
• Usage Data
• Device information

For detailed information on each type of Personal Data collected, please refer to the dedicated sections of this privacy policy or specific explanation texts displayed before data collection.

Personal Data may be provided voluntarily by the User or collected automatically during the use of this Application. Unless stated otherwise, all Data requested by this Application is mandatory. Failure to provide this Data may prevent the Application from delivering its services. If the Application specifies that certain Data is not mandatory, Users are free to withhold such Data without affecting the availability or functionality of the Service.

Users with questions about which Personal Data is mandatory are encouraged to contact the Owner.

This Application may use Cookies or other tracking tools to provide the Service as described in this document. Users are responsible for any third-party Personal Data shared through this Application.

Mode and Place of Data Processing

Methods of Processing

The Owner employs appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Personal Data. Data processing involves the use of computers and/or IT tools, following organizational procedures and modes directly related to the specified purposes. In some cases, Data may be accessible to certain types of individuals, including Data Processors, who are involved in the operation of this Application (e.g., administration, sales, marketing, legal, system administration) or external parties (e.g., third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) when necessary. The updated list of such parties can be requested from the Owner at any time.

Place of Processing

Data is processed at the Owner's operating offices and other locations where parties involved in the processing are located. Data transfers may involve moving User Data to a country different from their own. Users can obtain information about the location of Data processing by referring to the section detailing Personal Data processing.

Retention Time

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as needed for the purposes they were collected. Data may be retained for a longer period due to legal obligations or User consent.

Purposes of Processing

Personal Data about Users is collected to enable the Owner to provide the Service, comply with legal obligations, respond to enforcement requests, protect rights and interests, and detect malicious or fraudulent activities. Specific purposes include:

• Contacting the User
• Analytics

For detailed information on the Personal Data used for each purpose, refer to the "Detailed Information on the Processing of Personal Data" section.

Detailed Information on the Processing of Personal Data

Analytics

This section describes services that allow the Owner to monitor and analyze web traffic to track User behavior.

Cloudflare Web Analytics (Cloudflare, Inc.)

Cloudflare Web Analytics is an anonymized analytics service provided by Cloudflare, Inc. It provides insights into the use of this Application by Users without identifying them. For more information, visit here.

• Personal Data processed: device information, language, Usage Data.
• Place of processing: United States. Privacy Policy.

Contacting the User

Contact Form (this Application)

By submitting the contact form with their Data, the User authorizes this Application to use the provided details to respond to requests for information, quotes, or other requests as indicated by the form's header.

• Personal Data processed: email address.

Legal Basis of Processing

The Owner may process Personal Data if one of the following applies:

• Users have given their consent.
• Data processing is necessary for performance of an agreement with the User or for pre-contractual obligations.
• Processing is necessary for compliance with a legal obligation.
• Processing is related to a task carried out in the public interest or in the exercise of official authority.
• Processing is necessary for legitimate interests pursued by the Owner or a third party.

For clarification on the specific legal basis for processing, contact the Owner.

Rights of Users Based on GDPR

Users have certain rights regarding their Personal Data processed by the Owner. These rights include:

• Withdrawing consent
• Objecting to processing
• Accessing Data
• Verifying and seeking rectification
• Restricting processing
• Data erasure
• Data portability
• Lodging a complaint

To exercise these rights or inquire about data transfers and security measures, Users can contact the Owner.

Additional Information

Legal Action

User Personal Data may be used for legal purposes by the Owner, including in Court or in the stages leading to possible legal action due to improper use of this Application or related Services. Users acknowledge that the Owner may disclose Personal Data upon request by public authorities.

Additional Information About User's Personal Data

The Application may provide Users with additional contextual information regarding specific Services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and third-party services may collect files that record interactions with this Application (System logs) or use other Personal Data (such as IP Addresses).

Information Not Contained in This Policy

For further details on data collection and processing, Users can request information from the Owner.

Changes to this Privacy Policy

The Owner reserves the right to make changes to this privacy policy, with notifications to Users. Users are advised to check this page regularly for updates.

Definitions and Legal References

• Personal Data: Any information allowing the identification of a natural person.
• Usage Data: Information collected automatically through this Application or third-party services.
• User: The individual using this Application, unless otherwise specified.
• Data Subject: The natural person to whom the Personal Data refers.
• Data Processor: The entity processing Personal Data on behalf of the Controller.
• Data Controller (Owner): The entity determining the purposes and means of Personal Data processing.
• This Application: The means through which User Personal Data is collected and processed.
• Service: The service provided by this Application, as described in its terms.
• European Union (EU): References to the EU include all current member states and the European Economic Area.

Legal Information

This privacy policy pertains solely to this Application, unless otherwise stated within this document.

[End of Privacy Policy]